Privacy Policy

1. Introduction

Creative IT Park ("we", "us", "our") respects your privacy and explains here what personal information we collect through https://creativeitpark.xyz/ (the "Website"), how we use it, and the choices you have.

We provide graphics design, video editing and motion graphics, digital marketing (Meta Ads, TikTok Ads, Google Ads) and marketing automation services, including WhatsApp Business API and Meta Cloud API setups. By using the Website or contacting us, you agree to the practices described in this policy.

2. Information We Collect

Information you give us. When you fill in a form on our Contact page, email us, message us on WhatsApp or social media, or order a service, we may collect:

  • Your name, email address and phone or WhatsApp number
  • Your business or brand name and website or social media links
  • The content of your message and details of the project you request
  • Files, logos, videos, images and other materials you send us for a project
  • Billing details needed to issue invoices (we do not store full card numbers on the Website)

Information collected automatically. When you visit the Website, we and our service providers may automatically collect:

  • IP address, browser type, device type and operating system
  • Pages visited, time spent, referring page and approximate location
  • Cookie and similar identifiers (see Section 5)

Information from ad and messaging platforms. If we run campaigns or automation for you, we may receive leads, messages or campaign data from Meta (Facebook, Instagram, WhatsApp), TikTok or Google, only to the extent you authorize us.

3. How We Use Your Information

We use your information only for legitimate business purposes, including to:

  • Respond to your enquiries and provide quotes
  • Deliver design, video, advertising and automation services you ask for
  • Send project updates, invoices and support messages
  • Set up and operate WhatsApp Business API, Meta Cloud API and ad campaigns on your behalf
  • Improve the Website, our services and our portfolio
  • Measure the performance of our own marketing
  • Prevent fraud, abuse and security incidents, and comply with the law

We do not sell your personal information.

4. Third-Party Platforms and Services

Our services rely on third-party platforms. When you use them through us, their own privacy policies also apply:

  • Meta (Facebook, Instagram, WhatsApp): used for Meta Ads, WhatsApp Business API and Meta Cloud API integrations. Messages and lead data processed through these tools are handled under Meta's terms and policies.
  • TikTok: used for TikTok Ads campaigns and related analytics.
  • Google: used for Google Ads, Google Analytics and similar tools.
  • Website and hosting providers: our Website runs on WordPress and is stored with a hosting provider that processes visitor data on our behalf.

When we handle customer messages or contact lists for your WhatsApp or ad accounts, we act only on your instructions, use the data solely to deliver the agreed service, and do not use it for our own marketing. You remain responsible for having a lawful basis, such as consent, to contact your own customers.

We do not control third-party platforms and are not responsible for their privacy practices.

5. Cookies, Sharing, Retention and Security

Cookies. We use cookies and similar technologies to keep the Website working, understand how visitors use it, and measure advertising. You can block or delete cookies in your browser settings, but some parts of the Website may then work less well.

Sharing. We share personal information only with service providers who help us run the Website and deliver services (hosting, analytics, advertising and messaging platforms, payment or accounting tools), with your permission, or when the law requires it. Providers may use your information only to perform services for us.

Retention. We keep personal information only as long as needed for the purposes above, for example while a project or support relationship is active, and as required for accounting or legal reasons. After that we delete or anonymize it.

Security. We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights, Children, Changes and Contact

Your rights. You may ask us to access, correct or delete the personal information we hold about you, to stop using it for marketing, or to withdraw consent you gave earlier. Send your request using the contact details below and we will respond within a reasonable time.

Children. The Website and our services are not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy. We may update this Privacy Policy from time to time. The updated version will appear on this page with a new "Last updated" date. Continued use of the Website means you accept the changes.

Contact us. For any question about this policy, contact Creative IT Park:

Last updated: November 12, 2026